Phillips Lodge

Care and Support provision

Phillips lodge

Mission statement

Our mission at Phillips Lodge is to provide compassionate, personalised and empowering supported living that helps vulnerable adults lead meaningful, confident and independent lives. We are committed to creating a safe, nurturing home where every resident is respected, understood, and supported to achieve their full potential through high-quality care, skilled staff, and a culture grounded in dignity, inclusion and hope.

Vision

Our vision is to be a leading supported living provider recognised for excellence, compassion and innovation. We strive to create a community where:

  • Every resident feels valued, safe and included
  • Independence is nurtured through personalised support
  • Diversity is celebrated and equality is embedded in everything we do
  • Vulnerable adults can flourish, develop skills and live meaningful lives
  • Families, professionals and residents trust us as partners in care
  • Our team is empowered, skilled and inspired to deliver outstanding support

Our Support

1. Daily Living Skills Support

We help residents develop essential life skills to increase independence and confidence. This includes:

  • cooking and meal preparation
  • household chores and personal organisation
  • laundry and cleaning support
  • personal hygiene prompts
  • developing healthy routines

Our focus is to support, not take over, so residents grow in capability and self-belief.


2. Autism and Neurodiversity Support

We provide structured, calming, and individually tailored support for autistic and neurodivergent residents. Our team uses predictable routines, clear communication and sensory-aware approaches to reduce anxiety and promote comfort.

Support includes:

  • structured daily plans
  • emotional regulation support
  • social skills and communication development
  • sensory-friendly adjustments
  • independence-building activities

3. Mental Health Support

Our staff are trained to support adults living with depression, anxiety, bipolar disorder, schizophrenia and other mental health challenges. We focus on wellbeing, stability and recovery.

Support includes:

  • emotional reassurance
  • coping strategies
  • structured routines to reduce stress
  • promoting engagement with treatment plans
  • encouraging healthy habits and self-care

We work closely with mental health professionals to ensure continuity of care.


4. Medication Support

We assist residents safely with:

  • medication prompts
  • understanding their medication
  • attending health appointments
  • monitoring wellbeing and side effects

Our goal is to ensure residents remain healthy, safe and confident in managing their own care.


5. Budgeting and Finance Support

We help residents develop financial awareness and manage their responsibilities by offering support with:

  • budgeting and planning
  • paying bills
  • benefits applications and renewals
  • understanding money and spending safely

This area of support promotes long-term independence and reduces vulnerability.


6. Social Inclusion and Community Engagement

We encourage residents to enjoy activities that build confidence and connection, such as:

  • community outings
  • leisure activities
  • hobbies and skill-building workshops
  • maintaining friendships and family relationships

Our aim is for every resident to feel included, active and part of their community.


7. Health and Wellbeing Support

We promote a holistic approach to health that includes:

  • attending GP, mental health, and hospital appointments
  • promoting healthy eating and exercise
  • supporting residents to undertake physical health checks
  • developing healthy routines and lifestyles

8. Behaviour Support

Where required, we provide positive behaviour support to help residents:

  • understand triggers
  • develop coping strategies
  • reduce distress
  • engage safely and confidently in daily life

This is delivered with compassion, patience and professionalism.


9. Multi-Agency Collaboration

We work closely with:

  • social workers
  • community mental health teams
  • learning disability teams
  • families and carers
  • advocates
  • therapists and community services

This ensures every resident receives coordinated, safe and outcome-focused support.


10. A Safe, Homely and Inclusive Environment

Phillips Lodge is designed to feel like home, warm, calm, and supportive.

Residents are encouraged to personalise their space and take ownership of their environment to build comfort and belonging.


Mission statement
Our mission at Phillips Lodge is to provide compassionate, personalised and empowering supported living that helps vulnerable adults lead meaningful, confident and independent lives. We are committed to creating a safe, nurturing home where every resident is respected, understood, and supported to achieve their full potential through high-quality care, skilled staff, and a culture grounded in dignity, inclusion and hope. Read more..

Our Vision
Our vision is to be a leading supported living provider recognised for excellence, compassion and innovation. Phillips Lodge envisions a future where every person, regardless of their needs, has the opportunity to live with dignity, purpose and pride. Read more..